- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
- Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
- Operate cash registers to accept payments for food and beverages
- Answer the phone.
- Take to-go orders when necessary.
- Keep the host stand neat, tidy, and presentable for guests.
- Previous restaurant hosting or serving experience preferred
- Friendly and customer-focused personality
- Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
- Ability to effectively communicate on the telephone
- Must be able to carry trays or supplies (10-30 lbs.)
Tidal Raves is an independently owned, mid-sized full service restaurant. Opened in 1990, it has consistently advanced its cuisine, services and ambience over the years through professional staff additions and facility improvements. Tidal Raves has shown constant annual growth even during poor economic conditions and is poised to continue this growth by increasing its reach and services. At the core of the success are attention to detail; customer service; consistent quality in all products offered and a professional, involved leadership staff. Its panoramic location has also been a significant factor in its success.
Our customer base includes both the casual traveler as well as a large contingent of loyal local residents. The ability to attract a slightly broader customer demographic and subsequently provide a positive experience ensures an astonishing rate of return visits that spells success for any business. Tidal Raves has proven to be very adept at this in the past and continually prepares to improve upon that record.
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